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Get 24x7 live expert help with all of your AOL needs—from email and passwords, technical questions, mobile email and more. Upgrade your account by calling 1-800-358-4860. Help Main AOL Mail for Verizon Customers Create and manage an AOL Mail account.

If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date. Mar 25, 2020. Print.

One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small blue AOL icon between the sender and subject of the email. Additionally, when you open the message, you'll see the "Official Mail" banner above the details of the message.

Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

Get 24x7 live expert help with all of your AOL needs from email and passwords, technical questions, mobile email and more. Upgrade your account by calling 1-800-358-4860.

If you've forgotten your password, you can reset it to get back in to your AOL account. It's also a good idea to update your password regularly and to make sure it's unique from other passwords you use. Reset a forgotten password. 1. Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4.