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AOL Mail welcomes Verizon customers to our safe and delightful email experience! We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services. We apologize for this inconvenience and have technicians working hard to resolve the matter.

3. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each one: 1. Clear your browser's cookies. 2. Quit and then restart your browser. 3. Use a different supported web browser. 4. Try logging into a different sign-in page, like our primary login page or the AOL Mail sign-in page.

Use a secure option to access AOL Mail. • Use the AOL Mail website: https://mail.aol.com. • Install the AOL app on your Android or iOS device. • Use AOL Desktop Gold. • Use an app password. • Keep your current application, but follow the steps below to ensure it's syncing with our secure sign-in method. Please note, not all third ...

Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4. Follow the instructions given in the Sign-in Helper. Change your password. 1. Go to the Account security page. 2. Click Change password. 3. Enter a new password. 4. Click Continue.

Canceling your paid plan and changing to the free AOL plan gives you continued access to your AOL email and allows you to sign in to other AOL websites. Visit MyAccount.aol.com. Click My Services. Click Subscriptions. Click Manage next to the plan you'd like to cancel. If prompted, verify your account. Click Cancel.

When we send you important emails, we'll mark the message with a small blue AOL icon between the sender and subject of the email. Additionally, when you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, it's a fake ...