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  2. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password. If you recently changed your AOL password, you'll need to update it in the email client you use.

  3. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    If that doesn't fix the problem, try these steps and attempt to sign in after each one: 1. Clear your browser's cookies. 2. Quit and then restart your browser. 3. Use a different supported web browser. 4. Try logging into a different sign-in page, like our primary login page or the AOL Mail sign-in page.

  4. Fix problems reading or receiving AOL Mail - AOL Help

    help.aol.com/articles/fFix-problems-reading-or...

    Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.

  5. Fix problems signing in to AOL Mail - AOL Help

    help.aol.com/.../fix-problems-signing-in-to-aol-mail

    Disable firewall or pop-up settings. If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding ...

  6. Troubleshooting AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-troubleshooting

    a. Open a browser. b. Go to beta.aol.com. c. Click on AOL Desktop. d. On the right of the page you will see the latest revision number. e. Compare that version to what is listed when you click About AOL from the Help menu. f. If you are on the latest version, proceed to the next step.

  7. AOL Mail secure connection settings requirement - AOL Help

    help.aol.com/articles/secure-mail-connection-faq

    Learn how to update your app's secure connection settings. AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated. An email was sent to our customers in 2017 warning that AOL Mail ...

  8. Access old mail and address book contacts with an ... - AOL Help

    help.aol.com/articles/what-happens-to-my-email...

    2. On the login screen, click the down-arrow next to the username box to display your usernames. 3. Select the username you wish to see the mail for. 4. Close the login screen by clicking the X button. 5. Click the Read Mail icon . 6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open ...

  9. Fix problems with the AOL app on Android - AOL Help

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

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