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The Unified Inbox displays all your emails in one place, as opposed to separate New Mail and Old Mail folders. Emails in the Unified Inbox are listed by date, with the latest message on top. 1. Go to your AOL Mail inbox. 2. Click Options | Mail Settings. 3. Click the General tab, if not already there. 4.
Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.