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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.
Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4. Follow the instructions given in the Sign-in Helper. Change your password. 1. Go to the Account security page. 2. Click Change password. 3. Enter a new password. 4. Click Continue.
The Unified Inbox displays all your emails in one place, as opposed to separate New Mail and Old Mail folders. Emails in the Unified Inbox are listed by date, with the latest message on top. 1. Go to your AOL Mail inbox. 2. Click Options | Mail Settings. 3. Click the General tab, if not already there. 4.
When entering your account info, make sure you use your full email address, including @verizon.net, and that the SSL encryption is enabled for incoming and outgoing mail. Protocol. Server Settings. Port Settings. POP 3. Incoming mail server (POP3): pop.verizon.net. Outgoing mail server (SMTP): smtp.verizon.net. POP3-995-SSL.
1. From the top menu bar, click Mail | select Address Book. 2. Select the contact you want to delete. 3. Click the Delete drop down button & click Delete Contact from Address Book. 4. Click Yes to confirm. Click the links below for information on contact groups, sending an email, and finding missing contacts in AOL Desktop Gold.