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If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date. Mar 25, 2020. Print.

Use your account recovery phone number or email address to get it back. If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3.

Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

Check your Mail Try the AOL app Get Ad-Free Mail Get Desktop Gold. We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services. We apologize for this inconvenience and have technicians working hard to resolve the matter.

Learn how to fix common problems singing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.

AOL makes it a breeze to get help with common username and password issues. Learn how to change or reset a password, manage your AOL username, or manage your Account Security Question. With access to all these important tools, you'll be able to access your account anytime from anywhere.