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Securely log in to your AOL account for access to email, news, and more.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
Many smart devices are equipped with biometric authenticators. Learn how to use face, fingerprint or PIN authentication on your smart device to sign in.
AOL Desktop Gold offers a variety of options for signing in to your AOL account. Review the sections below to learn how to add and switch between usernames, view all saved usernames, and how to manage your preferences for signing in to AOL Desktop Gold.
Learn what to do if you see the error message "We can't sign you in right now" when signing in to your account.
You may encounter another verification step when signing into your AOL account. Learn what can cause these prompts and what to expect.