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Reset a forgotten password. 1. Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4. Follow the instructions given in the Sign-in Helper. Change your password. 1. Go to the Account security page. 2. Click Change password. 3. Enter a new password. 4. Click Continue.
2. Click Generate app password or Generate and manage app passwords. 3. Enter your app's name in the text field. 4. Click Generate password. 5. Follow the instructions below the password. - Be sure to enter the password into your app without any spaces. 6. Click Done. Use this app password and your email address to sign in to your email app.
1. Tap and hold the app you want to uninstall until all app icons start to shake. 2. Tap the X in the corner of the AOL app. 3. Tap Delete. 4. Press your device's Home button or swipe up on your screen to re-lock your screen.
Use your account recovery phone number or email address to get it back. If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3.
If you're caught in a loop where the sign-in screen keeps reappearing after you click "Sign in," you'll need to reset the "sign-in" cookie. 1. After entering your username on the sign-in page, click Not you? 2. Enter your username and password. 3. Click Sign in. If that doesn't fix the problem, try these steps and attempt to sign in after each ...
If you don't see the option yet, check back later! 1. Sign in and go to the AOL Account security page. 2. Under "2-Step Verification," click Security Key. 3. Follow the onscreen steps to add your Security Key. 4. Add additional recovery methods in case your Security Key is lost.
Use an app password. If you use AOL two-step verification or an older email app, you may need to use an app specific password to access AOL Mail. Just remember, app passwords are only valid for the app they are created for and remain valid until you sign out or remove access to the app. At that time, a new password will need to be created.