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  2. Configuration Management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Configuration_Management...

    Configuration Management ( CM) is an ITIL version 2 and an IT Service Management ( ITSM) process that tracks all of the individual Configuration Items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department.

  3. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    ITIL security management describes the structured fitting of security into an organization. ITIL security management is based on the ISO 27001 standard. "ISO/IEC 27001:2005 covers all types of organizations (e.g. commercial enterprises, government agencies, not-for profit organizations). [1]

  4. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure.

  5. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration Identification (CI): consists of setting and maintaining baselines, which define the system or subsystem architecture, components, and any developments at any point in time. It is the basis by which changes to any part of a system are identified, documented, and later tracked through design, development, testing, and final delivery.

  6. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event Management, as defined by ITIL, is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions.

  7. Information technology management - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    Managing the responsibility within a company entails many of the basic management functions, like budgeting, staffing, change management, and organizing and controlling, along with other aspects that are unique to technology, like software design, network planning, tech support etc. [1] Contents 1 Overview 2 IT management disciplines 3 IT managers

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