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  2. 'It was a ghost town': Shoppers reveal why they've abandoned ...

    In interviews with more than one dozen long-time customers of the two stores, people repeatedly cited the same reasons for taking their business elsewhere: lack of customer service, poor-quality...

  3. Someone splashed out $400,000 on a diamond ring at Costco - AOL

    It is known as one of the few retailers to successfully stave off the threat of Amazon; it recently beat out Amazon in a survey about customer satisfaction released by the American Consumer...

  4. The 10 airports in America people dislike the most

    In spite of that, the study found that overall customer satisfaction is actually improving. According to the J.D. Power study, overall traveler satisfaction increased six points over the 2015...

  5. Six Sigma - Wikipedia

    Also known as DFSS (" D esign F or S ix S igma"), the DMADV methodology's five phases are: Define design goals that are consistent with customer demands and the enterprise strategy. Measure and identify CTQs (characteristics that are C ritical T o Q uality), measure product capabilities, production process capability, and measure risks.

  6. Publix - Wikipedia

    Publix Super Markets, Inc., commonly known as Publix, is an employee-owned American supermarket chain headquartered in Lakeland, Florida. [1] Founded in 1930 by George W. Jenkins, Publix is a private corporation that is wholly owned by present and past employees and members of the Jenkins family. [5]

  7. Wegmans - Wikipedia

    Wegmans Food Markets, Inc. is a privately held American supermarket chain. It is headquartered in Gates, New York and was founded in 1916 in Rochester . As of 2022, Wegmans has 107 stores in the mid-Atlantic and Northeastern regions. [1]

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