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The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor , Michigan .

Lois Weisberg stated the book "Provides great insight into the linkage of product value, operating excellence and customer focus," and Dale Dauten from the Chicago Sun-Times also spoke highly of it. Allegations. An August 1995 article in Bloomberg Businessweek by Will Stern first alleged the authors had manipulated sales of their book.

A bathroom or washroom is a room, typically in a home or other residential building, that contains either a bathtub or a shower (or both). The inclusion of a wash basin is common. In some parts of the world e.g. India, a toilet is typically included in the bathroom; in others, the toilet is typically given a dedicated room separate from the one ...

Mercadona (Valencian: [meɾkaˈðɔna], Spanish: [meɾkaˈðona]) is a Spanish supermarket chain. Mercadona has 1,636 stores in all the 17 Spanish regions, Ceuta, Melilla and in Portugal.