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If you're unable to use the Sign-in Helper to get into your account because your recovery info is wrong or inaccessible, you won't be able to regain access to your account again. You're always welcome to sign up for a new account, but just make sure to keep your new account's recovery info up-to-date. Mar 25, 2020. Print.

Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

Account Management. Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more. Go to MyAccount. We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services.

Check your Mail Try the AOL app Get Ad-Free Mail Get Desktop Gold. We are currently experiencing higher than normal call volume and wait times due to a system issue which might be impacting your ability to login to one of AOL’s services. We apologize for this inconvenience and have technicians working hard to resolve the matter.