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Reset a forgotten password. Use Sign-in Helper, to reset password and account recovery tool, to get back in to your account. 1. Go to the Sign-in Helper. 2. Enter one of the account recovery items listed. 3. Click Continue. 4. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: 1.

Paid members. In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Oct 28, 2023. Print. Images Off. Change Text Size. Learn about the support options AOL offers and how to access help for your question or issue.

Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.

Learn how to fix common problems singing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.