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Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Is AOL Mail free? Absolutely! It's quick and easy to sign up for a free AOL account. With your AOL account you get features like AOL Mail, news, and weather for free!
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
Learn what to do if you see the error message "We can't sign you in right now" when signing in to your account.
Fix problems receiving mail If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.