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  2. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When we send you important emails, we'll mark the message with a small blue AOL icon between the sender and subject of the email. Additionally, when you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, it's a fake ...

  3. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.

  4. Account Management: Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    If prompted, verify your account. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:

  5. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    2. Enter one of the account recovery items listed. 3. Click Continue. 4. Follow the instructions given in the Sign-in Helper. Change your password. 1. Go to the Account security page. 2. Click Change password. 3. Enter a new password. 4. Click Continue.

  6. Our two-step verification process significantly helps prevent your AOL account from being compromised. Automatic Updates. AOL Desktop Gold automatically updates to the newest version when needed and replaces the older version on your computer. Enhanced Encryption

  7. Get help from AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    Learn about the support options AOL offers and how to access help for your question or issue. The AOL Help site is your starting point for getting support from AOL. Support may come via email, chat, phone, social media, or help articles, depending on the question or issue you have.

  8. Account Management - AOL Help

    help.aol.com/products/my-account

    Get 24x7 live expert help with all of your AOL needs—from email and passwords, technical questions, mobile email and more. Upgrade your account by calling 1-800-358-4860.

  9. Add two-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method. - To see this option, you'll need to have at least 2 recovery methods on your account. 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...

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