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The Business Administration Directorate ensures the daily functioning of ITA. Customer Care includes all functions that have regular customer contact, including account management and service desk management. The Engineering Directorate includes all functions associated with the design and development of new services and systems.
The Defense Information Systems Agency ( DISA ), known as the Defense Communications Agency ( DCA) until 1991, is a United States Department of Defense (DoD) combat support agency composed of military, federal civilians, and contractors. DISA provides information technology (IT) and communications support to the President, Vice President ...
As defined in CJCSI 6211.02C, Defense Information System Network (DISN) Policy and Responsibilities, 9 July 2008, end-to-end is defined as the fusion of requisite components to deliver a defined capability. For the GIG, this implies components from the user access and display devices and sensors to the various levels of networking and ...
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Washington Headquarters Services ( WHS) is a Department of Defense (DoD) Field Activity, created on October 1, 1977, to provide administrative and management support to multiple DoD components and military departments in the National Capital Region and beyond. WHS currently has approximately 1,200 civilian and military employees and 2,000 ...
NETCOM's mission is to operate and defend the computer networks of the United States Army. The numerical command for NETCOM was 9th Army Signal Command, though this distinction was removed on 1 October 2011. Its heritage can be traced back to the creation of the 9th Service Company in 1918. The command headquarters is at Fort Huachuca, Arizona.