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If you purchased McAfee Internet Security from McAfee through an AOL offer and you pay an annual fee for the software, contact McAfee at 1-866-622-3911 for any questions about billing and refunds or to cancel your subscription. Support is available seven days a week from 9AM to 9PM ET.
Your monthly billing date is when we charge your fees to your payment method. You pay for your AOL service in advance, so each month you pay for the next month’s service. At the same time, we’ll add on any charges you acquired since your last bill, such as connection surcharges or subscription fees.
Get support day or night for your AOL account, security software or just about any device you own. 24x7 support for your AOL account issues plus security products. Learn more. Unlimited tech ...
Extended Computer Protection 4 - Up to $1,250 per year to repair or replace your computer in case of hardware failure. In addition, you get unlimited use of AOL's most popular features, such as AOL Mail, AOL Desktop and more. The AOL Support & Security Plus plan is a great value, saving you 85% annually over purchasing these products separately.
Your McAfee software starts monitoring your computer for activity. If no keyboard or mouse activity occurs for 10 minutes, your McAfee software then monitors for CPU use. If CPU use remains under 10% for 10 seconds, the scheduled scan begins. For more details, check the McAfee help page on how scheduled scans work.
In addition to the support options listed above, paid members also have access to 24/7 phone support 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
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