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Blake was given credit for returning to the "Orange Apron Cult — the nearly religious zeal for knowledgeable employees and high levels of customer service that was the secret of the company’s original success", as he believed that customer service was the key to Home Depot to differentiate itself from competitors on aspects other than price.
The Home Depot, Inc., often simply referred to as Home Depot, is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals.
Robert Louis Nardelli (born May 17, 1948) is an American businessman who was the CEO of Freedom Group from September 2010 to March 2012. Prior to that role, Nardelli served as chairman and CEO of Chrysler from August 2007 to April 2009 and CEO of The Home Depot from December 2000 to January 2007. Before joining The Home Depot, Nardelli spent ...
Home Depot's realizes the fastest-growing segment in home ownership is one group, who it sees as more interested in its services.
Carol B. Tomé (born Carol Louise Buchenroth; January 8, 1957) is an American business executive who is the chief executive officer of United Parcel Service (UPS). [3] [4] She is formerly of The Home Depot, where she worked from 1995 to 2019, as Vice President and Treasurer and later as Executive Vice President and Chief Financial Officer. [5] She has been a board member for UPS since 2003. [6]
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