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Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
An engineering technologist is a professional trained in certain aspects of development and implementation of a respective area of technology. An education in engineering technology concentrates more on application and less on theory than does an engineering education. Engineering technologists often assist engineers; but after years of ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
The term Facilities Engineer emerged in the 1990s from the already existing vocation of the Plant Engineer. [2] This evolution occurred in order to match the rapid advancements in technology at the time. There was a need for a more specialized and dynamic type of engineer, while still having the general background knowledge and experience of a ...
Providing interactive and first level-of-defense support. Providing "interactive and first level-of-defense"-only support is the usual job of the CM TE. Here are some typical job functions for a CM test engineer: Reviewing test solutions with their partnering test engineers from the customer side.
Chief technology officer. A chief technology officer ( CTO) (also known as a chief technical officer or chief technologist) is an officer tasked with managing technical operations of an organization. They oversee and supervise research and development and serve as a technical advisor to a higher executive such as a chief executive officer. [1]
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