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  2. eBay - Wikipedia

    en.wikipedia.org/wiki/EBay

    eBay Inc. eBay Inc. ( / ˈiːbeɪ / EE-bay, often stylized as ebay) is an American multinational e-commerce company based in San Jose, California, that brokers customer to customer and retail sales through online marketplaces in 190 markets worldwide. Sales occur either via online auctions or "buy it now" instant sales, and the company charges ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Customer to customer - Wikipedia

    en.wikipedia.org/wiki/Customer_to_customer

    Customer to Customer marketing has become more popular recently with the advent of the Internet. Services such as Craigslist, eBay, Facebook Marketplace, Mercari, OfferUp, and other classified and auction based sites & apps have allowed for greater interaction between consumers, facilitating the Customer to Customer model. Furthermore, as it ...

  5. Types of e-commerce - Wikipedia

    en.wikipedia.org/wiki/Types_of_e-commerce

    There are many types of e-commerce models, based on market segmentation, that can be used to conducted business online. The 6 types of business models that can be used in e-commerce include: [1] Business-to-Consumer (B2C), Consumer-to-Business (C2B), Business-to-Business (B2B), Consumer-to-Consumer (C2C), Business-to-Administration (B2A), and ...

  6. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    Customer. In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea, obtained from a seller, vendor, or supplier via a financial transaction or an exchange for money or some other valuable consideration. [1] [2]

  7. E-commerce - Wikipedia

    en.wikipedia.org/wiki/E-commerce

    E-commerce (electronic commerce) is the activity of electronically buying or selling products on online services or over the Internet.E-commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

  8. Criticism of eBay - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_eBay

    In individual category rankings, eBay was rated the worst of all the 15 sites on customer service and communication, and average on ease of use. Some respondents stated they would have given eBay a rating of 10, three to five years ago. eBay was rated twelfth out of fifteen in the Recommended Selling Venue category. Overcharging fees

  9. StubHub - Wikipedia

    en.wikipedia.org/wiki/StubHub

    StubHub was founded in March 2000 as a class project [7] by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. [8] One of its first major sports deals was with the Seattle Mariners in 2001. [9] In 2002, eBay was in talks to acquire StubHub for US$20 million, although the agreement had later "fallen ...