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Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Microsoft provides examples on its website for the use of Agent. Microsoft Agent is a technology developed by Microsoft which employs animated characters, text-to-speech engines, and speech recognition software to enhance interaction with computer users. It came pre-installed as part of Windows 2000 and later versions of Microsoft Windows up to ...
Scammers target a variety of people, though research by Microsoft suggests that millennials (defined by Microsoft as age 24-37) and people part of generation Z (age 18-23) have the highest exposure to tech support scams and the Federal Trade Commission has found that seniors (age 60 and over) are more likely to lose money to tech support scams.
Microsoft on Tuesday announced a variety of new AI products and updates as part of its annual Inspire conference.The biggest news comes in the form of Microsoft’s new Bing Chat Enterprise. The ...
Microsoft on Tuesday announced a more secure version of its AI-powered Bing specifically for businesses and designed to assure professionals they can safely share potentially sensitive information ...
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