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United States Army Network Enterprise Technology Command ( NETCOM) is a US Military unit subordinate to United States Army Cyber Command. NETCOM's mission is to operate and defend the computer networks of the United States Army. The numerical command for NETCOM was 9th Army Signal Command, though this distinction was removed on 1 October 2011.
The Business Administration Directorate ensures the daily functioning of ITA. Customer Care includes all functions that have regular customer contact, including account management and service desk management. The Engineering Directorate includes all functions associated with the design and development of new services and systems.
Army Knowledge Online ( AKO) was a web application that provided enterprise information services to the United States Army, joint, and Department of Defense customers. AKO was sunset in 2021. [1] The remaining following information is historical in nature. Enterprise services were provided to those customers on both classified and unclassified ...
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Microsoft's (MSFT) Office 365 will aid DOD in modernizing IT infrastructure, and strengthening cybersecurity functionalities in cost-efficient manner, per DOD's latest DOES BPA deal.
Microsoft Dynamics 365 Customer Engagement (formerly Microsoft CRM). Microsoft Dynamics 365 Customer Engagement contains modules to interact with customers: Marketing, Sales, Customer Service, Field Service. The Customer Service is a module used to automate customer service processes providing performance data reports and dashboards.
Washington Headquarters Services ( WHS) is a Department of Defense (DoD) Field Activity, created on October 1, 1977, to provide administrative and management support to multiple DoD components and military departments in the National Capital Region and beyond. WHS currently has approximately 1,200 civilian and military employees and 2,000 ...
The Office of the Administrative Assistant to the Secretary of the Army (OAA) has a primary mission, as specified in Title 10 of the United States Code and reiterated in General Orders and Regulations, to provide direct administrative and management support to Headquarters, Department of the Army (HQDA), and enterprise-level services to Army-wide organizations.