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  2. List of system quality attributes - Wikipedia

    en.wikipedia.org/wiki/List_of_system_quality...

    Within systems engineering, quality attributes are realized non-functional requirements used to evaluate the performance of a system. These are sometimes named architecture characteristics, or "ilities" after the suffix many of the words share.

  3. Malcolm Baldrige National Quality Award - Wikipedia

    en.wikipedia.org/wiki/Malcolm_Baldrige_National...

    The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the business, health care, education, and nonprofit sectors for performance excellence.

  4. Quality of experience - Wikipedia

    en.wikipedia.org/wiki/Quality_of_experience

    Quality of experience (QoE) is a measure of the delight or annoyance of a customer's experiences with a service (e.g., web browsing, phone call, TV broadcast). QoE focuses on the entire service experience; it is a holistic concept, similar to the field of user experience , but with its roots in telecommunication. [2]

  5. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  6. Service climate - Wikipedia

    en.wikipedia.org/wiki/Service_climate

    Climate for service refers to employee perceptions of the practices, procedures, and behaviors that get rewarded, supported, and expected with regard to customer service and customer service quality. For example, to the extent that employees perceive that they are rewarded for delivering quality service, their organization's service climate ...

  7. Complaint tablet to Ea-nāṣir - Wikipedia

    en.wikipedia.org/wiki/Complaint_tablet_to_Ea...

    The complaint tablet to Ea-nāṣir ( UET V 81) [1] is a clay tablet that was sent to the ancient city-state Ur, written c. 1750 B.C.. It is a complaint to a merchant named Ea-nāṣir from a customer named Nanni. Written in Akkadian cuneiform, it may be the oldest known written customer complaint. It is currently kept in the British Museum. [2] In 2015, the tablet's content and Ea-nāṣir in ...

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