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A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
A service-level objective (SLO), as per the O'Reilly Site Reliability Engineering book, is a "target value or range of values for a service level that is measured by an SLI." [1] An SLO is a key element of a service-level agreement (SLA) between a service provider and a customer. SLOs are agreed upon as a means of measuring the performance of ...
Business communication. Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. [1][2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through ...
Handshake (computing) In computing, a handshake is a signal between two devices or programs, used to, e.g., authenticate, coordinate. An example is the handshaking between a hypervisor and an application in a guest virtual machine. In telecommunications, a handshake is an automated process of negotiation between two participants (example "Alice ...
Organizational communication refers to exchanging and transmitting information between individuals and groups within an organization. [14] Communication is a central function of organizations, as the success of an organization is reliant on individuals coming together for the benefit of organizational success. [14]
Corporate communication (s) is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating a favourable point of view among stakeholders on which the company depends. [1] It is the messages issued by a corporate organization, body or institute to its audiences, such as employees, media ...
Workplace communication is the process of exchanging information and wisdom, both verbal and non-verbal between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [1] Effective communication is critical in getting the job done, as well as building a sense of trust and ...
Strategic communication can mean either communicating a concept, a process, or data that satisfies a long-term strategic goal of an organization by allowing facilitation of advanced planning, or communicating over long distances usually using international telecommunications or dedicated global network assets to coordinate actions and activities of operationally significant commercial, non ...