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2. Field service management - Wikipedia

   en.wikipedia.org/wiki/Field_service_management

   Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting, and other back-office ...

3. Service management - Wikipedia

   en.wikipedia.org/wiki/Service_management

   v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply ...

4. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   Contents. IT service management. For computer-managed services, see Daemon (computing). Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers. [ 1 ] Differing from more technology -oriented IT management approaches like ...

6. Workiz - Wikipedia

   en.wikipedia.org/wiki/Workiz

   In the summer of 2021, Workiz was ranked as the top Field Service Management software for small businesses by G2 for each of the following categories: Usability, Results and Relationship. [19] Workiz was also recognized by the global research and advisory firm Gartner as a "Frontrunner" for top-rated Field Service Software products in North ...

7. Software configuration management - Wikipedia

   en.wikipedia.org/wiki/Software_configuration...

   v. t. e. Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of ...