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  2. Certified Business Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_Business_Manager

    Certified Business Manager. The Certified Business Manager (CBM) is a credential created and administered by the Association of Professionals in Business Management (APBM). [1] It was designed to validate the mastery of business management knowledge, skills, and abilities. [2]

  3. Certified Public Manager - Wikipedia

    en.wikipedia.org/wiki/Certified_public_manager

    Certified Public Manager. The Certified Public Manager (CPM) is a United States professional designation established in 1979 for the purpose of improving performance and advancing best practice standards for public sector managers. The CPM is a comprehensive management development program based upon a selected set of competencies.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. BCM - Wikipedia

    en.wikipedia.org/wiki/BCM

    Business Capability Model, a model showing what an organization can do Business Contact Manager , a Microsoft add-in product for Microsoft Outlook|Microsoft Office Outlook that adds CRM features Business Continuity Management , an interdisciplinary peer mentoring methodology used to create a plan for recovery of a business after disaster or ...

  6. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Strategy. Management (or managing) is the administration of organizations, whether they are a business, a nonprofit organization, or a government body through business administration, nonprofit management, or the political science sub-field of public administration respectively.

  7. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

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