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A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
AT&T said on Thursday afternoon that its service has been fully restored after a nationwide cellphone outage hit tens of thousands of its customers earlier in the day. "We have restored wireless ...
Cricket Wireless, which is owned by AT&T and uses its network, is also experiencing cellular problems. More than 13,500 customers reported outages as of 8 a.m. ET on Thursday. The number dipped to ...
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Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
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