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The Home Depot, Inc. The Home Depot, Inc. is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement retailer in the United States. [4] In 2021, the company had 490,600 employees and more ...
Home Depot employees can discount most items in store up to $50 without manager approval, if a customer brings up a concern about the product or notes a discrepancy with a sales ad. The employee ...
[5] Blake was given credit for returning to the "Orange Apron Cult — the nearly religious zeal for knowledgeable employees and high levels of customer service that was the secret of the company’s original success", as he believed that customer service was the key to Home Depot to differentiate itself from competitors on aspects other than ...
February 2013 – Awarded 5 Stevie Awards for Customer Service: Contact Center of the Year, Best Use of Technology in Customer Service, Front-Line Customer Service Professional of the Year, Contact Center Manager of the Year, and Customer Service Department of the Year. [11]
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