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  2. Amazon Marketplace - Wikipedia

    en.wikipedia.org/wiki/Amazon_Marketplace

    Amazon Marketplace is an e-commerce platform owned and operated by Amazon that enables third-party sellers to sell new or used products directly to consumers on a fixed-price online marketplace alongside Amazon's regular offerings. Using Amazon Marketplace, third-party sellers gain access to Amazon's customer base, and Amazon expands the ...

  3. Amazon Labor Union - Wikipedia

    en.wikipedia.org/wiki/Amazon_Labor_Union

    The Amazon Labor Union was founded on April 20, 2021, by a labor-activist group founded by Chris Smalls called The Congress of Essential Workers (TCOEW). Smalls, along with Derrick Palmer, had organized a walkout at the JFK8 facility to protest Amazon's handling of the COVID-19 pandemic, which had led to the firing of Smalls.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Amazon Echo - Wikipedia

    en.wikipedia.org/wiki/Amazon_Echo

    Amazon Echo, often shortened to Echo, is an American brand of smart speakers developed by Amazon.Echo devices connect to the voice-controlled intelligent personal assistant service Alexa, which will respond when a user says "Alexa".

  6. Amazon Vine - Wikipedia

    en.wikipedia.org/wiki/Amazon_Vine

    Amazon Vine. Launched in 2007, [citation missing; links broken] Amazon Vine is an internal service of Amazon.com that allows manufacturers and publishers to receive reviews for their products on Amazon. [1] [2] [3] Companies pay a fee to Amazon and provide products for review. The products are then passed to Amazon reviewers, who can publish a ...

  7. Amazon Lex - Wikipedia

    en.wikipedia.org/wiki/Amazon_Lex

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. It powers the Amazon Alexa virtual assistant . In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces ( chatbots or otherwise) including Web, mobile apps ...

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