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2. Computer-aided dispatch - Wikipedia

   en.wikipedia.org/wiki/Computer-aided_dispatch

   Computer-aided dispatch. Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store ...

3. 911 (emergency telephone number) - Wikipedia

   en.wikipedia.org/wiki/911_(emergency_telephone...

   911 dispatchers use computer-aided dispatch (CAD) to record a log of EMS, police and fire services. It can either be used to send messages to the dispatched via a mobile data terminal (MDT) and/or used to store and retrieve data (i.e. radio logs, field interviews, client information, schedules, etc.).

4. PulsePoint - Wikipedia

   en.wikipedia.org/wiki/PulsePoint

   PulsePoint is a 911-connected mobile app that allows users to view and receive alerts on calls being responded to by fire departments and emergency medical services. The app's main feature, and where its name comes from, is that it sends alerts to users at the same time that dispatchers are sending the call to emergency crews. [3]

5. Computer-aided call handling - Wikipedia

   en.wikipedia.org/wiki/Computer-aided_call_handling

   Computer-aided call handling. Computer aided call handling is a methodology for managing calls to service providers, such as emergency services, through the use of computer based algorithms in order to make consistent and objective decisions on action to be taken. The computer software can provide scripting, prompts or interactive questioning ...

6. Oakland unveils new dispatch system in hopes of reducing 911 ...

   www.aol.com/news/oakland-unveils-dispatch-system...

   New updated computer-aided dispatch system will improve @oaklandpoliceca response times, says @Oakland @MayorShengThao, hoping to also train & retain dispatchers. 5,6 p.m. @KTVU pic.twitter.com ...

7. Emergency medical dispatch - Wikipedia

   en.wikipedia.org/wiki/Emergency_medical_dispatch

   Emergency medical dispatch. Emergency Medical Dispatch (EMD) refers to a system that enhances services provided by Public Safety Answering Point (emergency) call takers, such as municipal emergency services dispatchers. It does so by allowing the call taker to quickly narrow down the caller's type of medical or trauma situation, so as to better ...

8. Communication during the September 11 attacks - Wikipedia

   en.wikipedia.org/wiki/Communication_during_the...

   Typical of any large fire, many 9-1-1 calls with conflicting information were received beginning at 8:46 am. In addition to reports that a plane had hit the World Trade Center, the EMS computer-aided dispatch (CAD) log shows reports of a helicopter crash, explosions, and a building fire.

9. Association of Public-Safety Communications Officials ...

   en.wikipedia.org/wiki/Association_of_Public...

   The Public Safety Foundation of America (PSFA), a 501 (c) (3) charitable organization, was established in January 2002 by the Association of Public-Safety Communications Officials International (APCO). The PSFA's objective is to provide critical funding and technical support to public safety answering points (PSAPs) and local emergency response ...