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  2. Jon V. Ferrara - Wikipedia

    en.wikipedia.org/wiki/Jon_V._Ferrara

    Jon V. Ferrara (born January 22, 1960) is an American entrepreneur and the founder of Nimble LLC, his most recent venture. Ferrara is best known as the co-founder of GoldMine Software Corp, [1] [2] one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management (CRM) software categories for Small to Medium ...

  3. Act! LLC - Wikipedia

    en.wikipedia.org/wiki/Act!_LLC

    Act! LLC. Act! Act! Act! (previously known as Sage ACT! 2010–2013) is a customer relationship management (CRM) software and marketing automation software platform designed for, and used by, small and mid-sized businesses. [1] It has a user base of over 800 thousand registered users.

  4. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  5. Cherwell Software - Wikipedia

    en.wikipedia.org/wiki/Cherwell_Software

    Cherwell Software, LLC, was a privately held American technology company specializing in IT service management software. [1] [2] The company headquarters is in Colorado Springs, Colorado. It also has offices in Swindon, UK. The company name is taken from the River Cherwell, which runs through Northamptonshire and Oxfordshire, England.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Small business software - Wikipedia

    en.wikipedia.org/wiki/Small_business_software

    Small business software. Small business software refers to software specifically designed to help small business owners run their operations better, cut costs, and replace paper processes. [1] The small business software industry covers a wide variety of tools and packages, ranging from small business CRM software and Human Resource Management ...

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