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Fix problems with being unable to send email If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
Why can't I send mail to AOL Mail users? If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
Learn how to configure 3rd party app and software settings to send and receive Verizon.net AOL Mail.
Fix problems reading or receiving AOL Mail If you're having problems viewing and receiving your AOL Mail, it could be caused by a few things. Most of the issues can be fixed with a couple of quick troubleshooting steps.
Learn how to sync AOL Mail with a third-party app, using POP or IMAP, to send and receive emails in the app or download a copy of your email.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix issues with AOL Mail image challenges. AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail.