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Hoteling (also hotelling or office hoteling) is a method of office management in which workers dynamically schedule their use of workspaces such as desks, cubicles, and offices. It is an alternative approach to the more traditional method of permanently assigned seating. Hoteling is reservation-based unassigned seating; employees reserve a ...
Concierge. A concierge ( French pronunciation: [kɔ̃sjɛʁʒ] ⓘ) is an employee of a multi-tenant building, such as a hotel or apartment building, who receives guests. The concept has been applied more generally to other hospitality settings and to personal concierges who manage the errands of private clients.
Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...
Employees working in the front desk will also help customers with problems and complaints. The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions.
A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a refrigerator, and other kitchen facilities, upholstered chairs, a flat-screen television, and en-suite ...
A night auditor is an employee who works at the reception of a hotel during the course of the night shift. Apart from performing the usual duties of a hotel receptionist, the night auditor's main task is to perform accounting checks. Depending on the hotel's size a night auditor might be responsible for coordinating with other night shift ...
Bellhop. A bellhop (North America), or hotel porter (international), is a hotel employee who helps patrons with their luggage while checking in or out. Bellhops often wear a uniform (see bell-boy hat ), like certain other page boys or doormen. This occupation is also known as a bellman and bellboy ( pronunciation ⓘ) in North America.
Hot desking. Hot desking (sometimes called "non-reservation-based hoteling ") is a work office organization system where each space is available for any worker, rather than reserved for a specific worker, so different workers may use the same spot along the day or week. [1] The "desk" in the name refers to a table or other work space being ...
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