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Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The United States House of Representatives is the lower chamber of the United States Congress, with the Senate being the upper chamber. Together, they comprise the national bicameral legislature of the United States. [1] [2] The House is charged with the passage of federal legislation, known as bills; those that are also passed by the Senate ...
t. e. Representative democracy (also called electoral democracy or indirect democracy) is a type of democracy where representatives are elected by the public. [1] Nearly all modern Western-style democracies function as some type of representative democracy: for example, the United Kingdom (a unitary parliamentary constitutional monarchy ...
This definition of political representation is consistent with a wide variety of views on what representing implies and what the duties of representatives are. For example, representing may imply acting on the expressed wishes of citizens, but it may alternatively imply acting according to what the representatives themselves judge is in the ...
Union representative. A union representative, union steward, [1] or shop steward is an employee of an organization or company who represents and defends the interests of their fellow employees as a trades/labour union member and official. Rank-and-file members of the union hold this position voluntarily (through democratic election by fellow ...
Ambassador. An ambassador is an official envoy, especially a high-ranking diplomat who represents a state and is usually accredited to another sovereign state or to an international organization as the resident representative of their own government or sovereign or appointed for a special and often temporary diplomatic assignment. [1]
Customer representative. A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. The term is used in ...