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  2. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    HP Service Manager software. Micro Focus Service Manager is one of the applications acquired by Micro Focus when it purchased part of Hewlett-Packard Enterprise Software (HPES) in 2017. Before 2017, it was owned by HP when it purchased Peregrine Systems in 2005. [1] The application was originally known as PNMS (Peregrine Network Management System).

  3. Help desk software - Wikipedia

    en.wikipedia.org/wiki/Help_desk_software

    Help desk software. Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms ...

  4. Peregrine Systems - Wikipedia

    en.wikipedia.org/wiki/Peregrine_Systems

    Peregrine Systems, Inc. was an enterprise software company, founded in 1981, that sold enterprise asset management, change management, and ITIL -based IT service management software. Following an accounting scandal and bankruptcy in 2003, Peregrine was acquired by Hewlett-Packard in 2005. [1] Micro Focus which merged with the HP Software ...

  5. Software appliance - Wikipedia

    en.wikipedia.org/wiki/Software_appliance

    A software appliance is a software application combined with just enough operating system (JeOS) to run optimally on industry-standard hardware (typically a server) or in a virtual machine. It is a software distribution or firmware that implements a computer appliance. Virtual appliances are a subset of software appliances. The main distinction ...

  6. SupportDesk - Wikipedia

    en.wikipedia.org/wiki/SupportDesk

    SupportDesk. SupportDesk is a service desk software tool [1] for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor progress and track purchase orders. [1] It has an open design which can be extended. [2]

  7. AnyDesk - Wikipedia

    en.wikipedia.org/wiki/AnyDesk

    AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. [9] It offers remote control, file transfer, and VPN functionality. AnyDesk is often used in technical support scams and ...

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