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genesys .com. Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was ...
t. e. Software configuration management ( SCM ), a.k.a. software change and configuration management ( SCCM) [1], is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of ...
Configuration management ( CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1] [2] The CM process is widely used by military engineering organizations to manage changes ...
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory . Configuration Manager supports the Microsoft Windows and Windows ...
Tony Bates. Anthony J. Bates (born 29 April 1967) is a British born business leader. Bates is the former CEO of Growth at Social Capital. [1] Previously, he held a number of technology based business roles including the former president of GoPro, [2] and the former [3] executive vice president of Microsoft responsible for business development ...
A configuration management database ( CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items ). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...
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