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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  4. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Hotel employees share the 7 red flags to look for when ...

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    Business Insider asked hotel employees about the red flags to look for when checking into a hotel.. Burnt-out light bulbs and dust in common areas may be signs a hotel isn't clean or well ...

  7. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  8. BMI vs. Body Fat: What's More Important? - AOL

    www.aol.com/bmi-vs-body-fat-whats-105700871.html

    Body fat percentage is a measure of how much body fat you have in relation to your overall weight. It can be more accurate than BMI at assessing whether someone has a healthy weight and whether ...

  9. Timeline for the day of the September 11 attacks - Wikipedia

    en.wikipedia.org/wiki/Timeline_for_the_day_of...

    Most likely, two of the "muscle hijackers", Fayez Banihammad and Mohand al-Shehri, make the first moves, stabbing a flight attendant and then storming the cockpit, killing both pilots. Hamza al-Ghamdi and Ahmed al-Ghamdi then order remaining passengers and crew to the back of the plane, allowing their leader, Marwan al-Shehhi, to take control. [19]

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