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  2. Foundever - Wikipedia

    en.wikipedia.org/wiki/Foundever

    Footnotes / references. [3] Foundever (previously known as Sitel and Sykes) is a privately owned customer experience technology company headquartered in Luxembourg City. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 170,001 employees and $4 billion in revenue.

  3. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    A Teletech BPO site in Cainta, Rizal. Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.

  4. (24)7.ai - Wikipedia

    en.wikipedia.org/wiki/(24)7.ai

    Shanmugam Nagarajan. Headquarters. San Jose, California. Number of employees. 15,000 [1] Website. www.247.ai. [24]7.ai (full company name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide targeted customer service.

  5. Philippine Veterans Bank - Wikipedia

    en.wikipedia.org/wiki/Philippine_Veterans_Bank

    Philippine Veterans Bank, also known as PVB and Veterans Bank, is a commercial bank in the Philippines. The bank is owned by Philippine World War II war veterans and their families and caters to both corporate and retail financial markets. As part of its charter, PVB allocates 20% of its annual net income for the benefit of its shareholders.

  6. Employee assistance program - Wikipedia

    en.wikipedia.org/wiki/Employee_assistance_program

    Employee assistance program. An employee assistance program in the United States generally offers free and confidential assessments, short-term counseling, referrals, and follow-up services for employees. EAP counselors may also work in a consultative role with managers and supervisors to address employee and organizational challenges and needs.

  7. Sykes Enterprises - Wikipedia

    en.wikipedia.org/wiki/Sykes_Enterprises

    US$ 893 million [1] (2020) Number of employees. 61,100 [1] (2020) Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and ...

  8. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

  9. Human resource management system - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management...

    A human resources management system (HRMS) (also human resources information system (HRIS) or human capital management (HCM) system) is a form of human resources (HR) software that combines a number of systems and processes to ensure the easy management of human resources, business processes and data. Human resources software is used by ...