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2. Technical support - Wikipedia

   en.wikipedia.org/wiki/Technical_support

   Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

3. Systems Engineering and Technical Assistance - Wikipedia

   en.wikipedia.org/wiki/Systems_Engineering_and...

   Subpart 37.2 defines advisory and assistance services and provides that the use of such services is a legitimate way to improve the prospects for program or systems success. FAR Part 37.201(c) defines engineering and technical services used in support of a program office during the acquisition cycle.

4. Customer engineer - Wikipedia

   en.wikipedia.org/wiki/Customer_engineer

   Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

5. Engineering technologist - Wikipedia

   en.wikipedia.org/wiki/Engineering_technologist

   An engineering technologist is a professional trained in certain aspects of development and implementation of a respective area of technology. An education in engineering technology concentrates more on application and less on theory than does an engineering education. Engineering technologists often assist engineers; but after years of ...

6. Engineering technician - Wikipedia

   en.wikipedia.org/wiki/Engineering_technician

   An engineering technician is a professional trained in skills and techniques related to a specific branch of technology, with a practical understanding of the relevant engineering concepts. [1] Engineering technicians often assist in projects relating to research and development, or focus on post-development activities like implementation or ...

7. Software engineering - Wikipedia

   en.wikipedia.org/wiki/Software_engineering

   Software engineering is an engineering approach to software development. [1] [2] [3] A practitioner, a software engineer, applies the engineering design process to develop software. The terms programmer and coder overlap software engineer, but they imply only the construction aspect of typical software engineer workload.

8. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...

9. Engineer - Wikipedia

   en.wikipedia.org/wiki/Engineer

   Engineer. Engineers, as practitioners of engineering, are professionals who invent, design, analyze, build and test machines, complex systems, structures, gadgets and materials to fulfill functional objectives and requirements while considering the limitations imposed by practicality, regulation, safety and cost.