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Manage your AOL username. Your AOL username is the unique identity that gives you access to services like AOL Mail or premium services. For AOL email addresses, your username is the first part of the email address before the @ symbol. For non-AOL email addresses, your username is the entire email address.
Before submitting a new request or inquiring about the progress of your current request: Check your email's "spam" folder. Most often, the email was mistakenly flagged as spam. Verify that the account update email wasn't accidentally moved or otherwise triggered by any email filters or rules that you have set up for your inbox.
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It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
Sign in to AOL Mail, a free and secure email service with advanced settings, mobile access, and personalized compose. Get live help from AOL experts if needed.
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