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Website. www .dca .ca .gov. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
The bill was passed by the California State Legislature and signed into law by the Governor of California, Jerry Brown, on June 28, 2018, to amend Part 4 of Division 3 of the California Civil Code. Officially called AB-375 , the act was introduced by Ed Chau , member of the California State Assembly, and State Senator Robert Hertzberg .
The California Consumers Legal Remedies Act ("CLRA") is the name for California Civil Code §§ 1750 et seq. The CLRA declares unlawful several "methods of competition and unfair or deceptive acts or practices undertaken by any person in a transaction intended to result or which results in the sale or lease of goods or services to any consumer".
Website. www.consumerwatchdog.org. Consumer Watchdog (formerly the Foundation for Taxpayer and Consumer Rights) is a non-profit, progressive organization which advocates for taxpayer and consumer interests, with a focus on insurance, health care, political reform, privacy and energy. The organization was founded in 1985 by California ...
In November 2013 the Council of Better Business Bureaus reassigned the Los Angeles area to three established California BBBs. In 2011, a New York Times columnist described a complaint from a consumer that the Austin chapter of the Better Business Bureau refused to resolve complaints against companies if customers do not pay a $70 mediation fee.
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