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2. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...

3. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Comparison of help desk issue tracking software. This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for bug tracking or project management . System.

4. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Comparison of issue-tracking systems. Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

5. Helpdesk and incident reporting auditing - Wikipedia

   en.wikipedia.org/wiki/Helpdesk_and_incident...

   Helpdesk and incident reporting auditing. Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence of an organization's help desk and incident reporting practices, and operations. The audit ensures that all problems reported by users have been ...

6. An overview of AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-features-and...

   An overview of AOL Desktop Gold. Whether you want to email with friends and family, browse the internet, play games, or more, Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology. We've streamlined the download and installation process and have taken the stress out of ...

7. Comparison of remote desktop software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_remote...

   File transfer: the software allows the user to transfer files between the local and remote computers, from within the client software's user interface. Audio support: the remote control software transfers audio signals across the network and plays the audio through the speakers attached to the local computer.