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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version ...

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. While Internet Explorer may still work with ...

4. Fix problems reading or receiving AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-reading-or...

   If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed.

5. Minimum system requirements for AOL Mail - AOL Help

   help.aol.com/articles/what-are-the-minimum...

   AOL Basic Mail gives you access to your email even if your computer isn't running at the highest capacity. While all AOL products do work best with the latest version of a browser, basic mail may still work in outdated browsers. Windows XP and newer - Works best with the latest version of Edge, Firefox, Chrome, Safari, and AOL Desktop Gold.

6. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to. • Find ...

7. Fix problems signing in to AOL Mail - AOL Help

   help.aol.com/articles/fix-problems-signing-in-to...

   If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

8. Overview of AOL Mail for mobile web browsers - AOL Help

   help.aol.com/articles/aol-mail-for-mobile-web...

   The latest version of mobile AOL Mail supports the following mobile web browser versions and higher. If you're using an older version of a supported browser or an unsupported browser, you will get the basic mail experience. Update your browser app or operating system to get the latest version of your browser. • iOS Safari 12 • iOS Firefox 17

9. Fix problems with third-party mail applications - AOL Help

   help.aol.com/articles/why-cant-i-access-my-aol...

   Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.