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2. Human resource management system - Wikipedia

   en.wikipedia.org/wiki/Human_resource_management...

   A human resources management system ensures everyday human resources processes are manageable and easy to access. The field merges human resources as a discipline and, in particular, its basic HR activities and processes with the information technology field. This software category is analogous to how data processing systems evolved into the ...

3. Workforce optimization - Wikipedia

   en.wikipedia.org/wiki/Workforce_optimization

   Workforce optimization ( WFO) is a business strategy that integrates business performance considerations with workforce management. The strategy involves automating processes, data visibility, compliance on legislation and solving business problems related to staffing. [1] It is used by call centers to improve workforce management and agent ...

4. Alvaria - Wikipedia

   en.wikipedia.org/wiki/Alvaria

   Alvaria Inc. Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts. In 2021, Aspect purchased Noble Systems Corporation; the resultant organization was ...

5. Identity management - Wikipedia

   en.wikipedia.org/wiki/Identity_management

   Identity management ( IdM ), also known as identity and access management ( IAM or IdAM ), is a framework of policies and technologies to ensure that the right users (that are part of the ecosystem connected to or within an enterprise) have the appropriate access to technology resources. IdM systems fall under the overarching umbrellas of IT ...

6. Human resource management - Wikipedia

   en.wikipedia.org/wiki/Human_resource_management

   Human resource management (HRM or HR) is the strategic and coherent approach to the effective and efficient management of people in a company or organization such that they help their business gain a competitive advantage. It is designed to maximize employee performance in service of an employer's strategic objectives.

7. Activity management - Wikipedia

   en.wikipedia.org/wiki/Activity_Management

   Activity management. Activity management is the process of recording everything a worker does throughout a typical day, in the order that it is done, all while labeling their activity correctly. Tracking the progress of what is done by each worker in a typical day is becoming increasingly complex as organizations grow, both internally (growing ...