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  2. Five Pillars of Islam - Wikipedia

    en.wikipedia.org/wiki/Five_Pillars_of_Islam

    There are five principles that should be followed when giving the zakāt: The giver must declare to God his intention to give the zakāt. The zakāt must be paid on the day that it is due. After the offering, the payer must not exaggerate on spending his money more than usual means. Payment must be in kind.

  3. Porter's five forces analysis - Wikipedia

    en.wikipedia.org/wiki/Porter's_five_forces_analysis

    A graphical representation of Porter's five forces. Porter's Five Forces Framework is a method of analysing the operating environment of a competition of a business. It draws from industrial organization (IO) economics to derive five forces that determine the competitive intensity and, therefore, the attractiveness (or lack thereof) of an industry in terms of its profitability.

  4. The Toyota Way - Wikipedia

    en.wikipedia.org/wiki/The_Toyota_Way

    The Toyota Way. The Toyota Way is a set of principles defining the organizational culture of Toyota Motor Corporation. [1] [2] The company formalized the Toyota Way in 2001, after decades of academic research into the Toyota Production System and its implications for lean manufacturing as a methodology that other organizations could adopt. [3]

  5. Customer delight - Wikipedia

    en.wikipedia.org/wiki/Customer_delight

    Customer delight means surprising a customer by exceeding their expectations and thus creating a positive emotional reaction. This emotional reaction leads to word of mouth . Customer delight directly affects the sales and profitability of a company, as it helps to distinguish the company and its products and services from the competition .

  6. Le Corbusier's Five Points of Architecture - Wikipedia

    en.wikipedia.org/wiki/Le_Corbusier's_Five_Points...

    Le Corbusier's Five Points of Architecture. Le Corbusier's Five Points of Architecture is an architecture manifesto conceived by architect, Le Corbusier. [1] It outlines five key principles of design that he considered to be the foundations of the modern architectural discipline, which would be expressed through much of his designs. [2]

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  8. ISO/IEC 27018 - Wikipedia

    en.wikipedia.org/wiki/ISO/IEC_27018

    ISO/IEC 27018. ISO/IEC 27018 is a security standard part of the ISO/IEC 27000 family of standards. It was the first international standard about the privacy in cloud computing services which was promoted by the industry. It was created in 2014 as an addendum to ISO/IEC 27001, the first international code of practice for cloud privacy.

  9. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels. [citation needed] According to Hollebeek, Srivastava and Chen (2019, p. 166) S-D logic-Definition of customer engagement is "a customer’s motivationally driven ...