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Website. bt.com. BT Group plc (formerly British Telecom) is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services. [5]
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Customer Service System. The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling ...
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talktalkgroup.com. TalkTalk Telecom Group Limited (formerly New TalkTalk plc from 2009–2010 and TalkTalk Telecom Group plc from 2010–2021; [ 1 ] commonly known as TalkTalk Group, trading as TalkTalk) is a British telecommunications company that provides pay television and Internet access services to businesses and consumers in the United ...
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