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  2. Capita - Wikipedia

    en.wikipedia.org/wiki/Capita

    Capita plc is an international business process outsourcing and professional services company headquartered in London.. It is the largest business process outsourcing and professional services company in the United Kingdom, with an overall market share of 29% in 2016, and has clients in central government, local government and the private sector.

  3. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain .

  4. Conduent - Wikipedia

    en.wikipedia.org/wiki/Conduent

    conduent .com. Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. It was formed in 2017 as a divestiture from Xerox. [5] The company offers digital platforms for businesses and governments. [6] [7] [8] As of 2021, it had over 31,000 employees working across 22 countries.

  5. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing is the act of a company relying on an external provider for a business process that otherwise would be internal. Generally, it involves an agreement in which one company hires another company to be responsible for a planned or existing activity which otherwise would be carried out internally, [1] [2] a.k.a. in-house, [3]

  6. Tata Consultancy Services - Wikipedia

    en.wikipedia.org/wiki/Tata_Consultancy_Services

    TCS BPS (Business Process Services) is the third-largest India-based IT outsourcing company (after Capgemini). The BPS division had revenues of US$1.44 billion in FY 2012โ€“13, which was 12.5% of the total revenue of TCS. TCS BPS has more than 45,000 employees who serve over 225 million customers across 11 countries.

  7. Managed services - Wikipedia

    en.wikipedia.org/wiki/Managed_services

    Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly-employed staff. [1] [2] [3] It is an alternative to the break/fix or on-demand ...

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