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The operator is obtained via 100 from landlines, while directory enquiries, formerly 192, is now provided in the 118xxx range, (not to be confused with 0118, the area code for Reading.) e.g. 118 212, 118 800, 118 500, 118 118, by different companies. International operator assistance is reached through 155 .
By requiring the area code for all local calls, Ofcom are able to allocate numbers starting with 1 or 0. This increases the number of telephone numbers available without requiring a number change. 2015 UK Calling legislation. On 1 July 2015, Ofcom made a number of changes to the way phone calls to UK service numbers would be charged.
In the UK, there were 35 million (2002) mainline telephones. The telephone service in the United Kingdom was originally provided by private companies and local city councils, but by 1912–13 all except the telephone service of Kingston upon Hull, Yorkshire and Guernsey had been bought out by the General Post Office.
Unlike the Crown Dependencies of Jersey, Guernsey and the Isle of Man which use the UK area codes 01534, 01481 and 01624, respectively, telephone numbers in British Overseas Territories do not come under the UK telephone numbering plan. Some are within the North American Numbering Plan (NANP). These calls are treated as international calls.
According to Ofcom, [72] UK consumers paid around £1.9 billion for calls to non-geographic numbers in 2009. Clients are attracted to 084 and 087 numbers because per minute revenue is generated for them from each call, and call queuing is permitted. Call centres may generate very high revenue from high call volumes.
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