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2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

3. Contact manager - Wikipedia

   en.wikipedia.org/wiki/Contact_manager

   Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

4. Training management system - Wikipedia

   en.wikipedia.org/wiki/Training_management_system

   A training management system ( TMS ), training management software, or training resource management system ( TRMS) is a software application for the administration, documentation, tracking, and reporting of instructor-led-training programs. [1] A TMS focuses on back-office processes and is considered a tool for corporate training administrators ...

5. Business communications operations management - Wikipedia

   en.wikipedia.org/wiki/Business_communications...

   These solutions are very manual, requiring both significant times as well as vendor-specific expertise. While they may improve on pure manual configuration, the complexity of multiple systems, manual process, and lack of defined process integration makes vendor solutions labor-intensive and prone to errors and lack of resource control.

6. WorkingPoint - Wikipedia

   en.wikipedia.org/wiki/WorkingPoint

   www.workingpoint.com. WorkingPoint is a web-based application providing a suite of small business management tools. It is designed to offer a single point-of-access for all business management needs while offering a user-friendly interface. WorkingPoint’s functionalities include double-entry bookkeeping, contact management, inventory ...

7. Human resource management system - Wikipedia

   en.wikipedia.org/wiki/Human_resource_management...

   A human resources management system ensures everyday human resources processes are manageable and easy to access. The field merges human resources as a discipline and, in particular, its basic HR activities and processes with the information technology field. This software category is analogous to how data processing systems evolved into the ...