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Self-service is the practice of serving oneself, usually when making purchases. Aside from Automated Teller Machines , which are not limited to banks, and customer-operated supermarket check-out, [2] labor-saving which has been described as self-sourcing , there is the latter's subset, selfsourcing and a related pair: End-user development and ...
Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in ...
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Self-service technologies ( SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [1] Self service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
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